SHIPPING & DELIVERY


  • We pride ourselves on our speed of delivery. Customers in most destinations should expect to receive their items within days.
  • Goods will be dispatched within two business days after cleared payment. They will be sent via DHL Worldwide Express, FedEx International Priority or UPS Worldwide Express with a tracking number provided.
  • We process orders on every business day but we follow the Japanese calendar and hence are not operating during the Japanese public holidays.
  • The estimated delivery time to the USA is 2~4 days and to most other countries 3~5 days (customs clearance might occasionally delay the delivery).


NOTICE to our International customers

  • Any charges due to import duty and local taxes are not included in the shipping fees and are the responsibility of the buyer.
  • These charges may be collected by the delivering freight company depending on destination.
  • Please check with the respective authority to determine if any excess charges may be applicable.
 
 

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