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SHIPPING & DELIVERY
- We pride ourselves on our speed of delivery. Customers in most destinations should expect to receive their items within days.
- Goods will be dispatched within two business days after cleared payment. They will be sent via DHL Worldwide Express or Fedex International Priority, with a tracking number provided.
- We process orders on every business day but we follow the Japanese calendar and hence are not operating during the Japanese public holidays.
- The estimated delivery time to the USA is 2~4 days and to most other countries 3~5 days (customs clearance might occasionally delay the delivery).
NOTICE to our International customers
- Any charges due to import duty and local taxes are not included in the shipping fees and are the responsibility of the buyer.
- These charges may be collected by the delivering freight company depending on destination.
- Please check with the respective authority to determine if any excess charges may be applicable.